> ## Documentation Index
> Fetch the complete documentation index at: https://superwhisper.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Logs, Clean Uninstall, and Reporting Bugs

> Enable Superwhisper error logging, find your files and logs, uninstall cleanly on macOS and Windows, and report bugs effectively.

## Enable error logging

Turn on **Error logging** in **Settings → Configuration**. It records diagnostic detail the support team can read. Do this before you reproduce any problem you plan to report.

<img style={{ borderRadius: '0.5rem' }} src="https://mintcdn.com/superwhisper/do-XBuvOUgvVmZf6/images/screens/mac/configuration-2.png?fit=max&auto=format&n=do-XBuvOUgvVmZf6&q=85&s=0c6c113f8e122818cb52661204e4f47f" alt="Superwhisper error logging toggle in Configuration" width="1964" height="1464" data-path="images/screens/mac/configuration-2.png" />

## Where your files live

| Platform | Location                                                                                                                                          |
| -------- | ------------------------------------------------------------------------------------------------------------------------------------------------- |
| macOS    | `~/superwhisper` in your home directory (older installs: `~/Documents/superwhisper`; custom locations in **Settings → Configuration → Advanced**) |
| Windows  | `%LOCALAPPDATA%\com.superwhisper.app`                                                                                                             |
| iOS      | Inside the app. Recordings and modes are visible in the app's History and Settings                                                                |

The folder holds your history, recordings, modes, vocabulary, and replacements. [Back it up](/docs/get-started/backing-up-settings) before switching machines.

## Clean uninstall

**macOS:**

1. Quit Superwhisper (menu bar icon → Quit)
2. Delete **Superwhisper** from **Applications**
3. To remove your data too, delete the `~/superwhisper` folder (or your custom location). Skip this step to keep history and modes for a reinstall

**Windows:**

1. Uninstall Superwhisper from **Settings → Apps**
2. To remove your data too, delete `%LOCALAPPDATA%\com.superwhisper.app`. Skip this step to keep history and modes for a reinstall

<Warning>
  Deleting the data folder is permanent: recordings, history, custom modes, and vocabulary go with it. Reinstalling the app alone never touches this folder.
</Warning>

## Report a bug

For the fastest fix:

1. Enable **Error logging** and reproduce the problem once
2. Follow [Report an Issue](/docs/get-started/history#report-an-issue) from inside the app
3. Include: your platform and app version, the mode and models involved, and what app you were dictating into

To roll back while a fix ships, install a previous version from [superwhisper.com/appcast.xml](https://superwhisper.com/appcast.xml).