At Superwhisper, we strive to offer the best voice-to-text application to our users. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which Superwhisper may issue a refund.
Superwhisper operates on a subscription basis. The fees and terms for these subscriptions are available on our website superwhisper.com and within the app.
If you believe that you qualify for a refund, please contact us at [email protected] with your request. All refund requests must include the reason for the refund request and the date of the transaction in question.
We evaluate refund requests on a case-by-case basis. Factors considered in evaluating a refund request can include the detailed reason for the refund request, the user's history with Superwhisper, and the cost and time elapsed from the purchase. Please note that we cannot offer refunds due to user error, such as accidental purchases or misunderstandings about our app's functionality.
Please note that we cannot issue refunds for any reason for transactions that are more than 30 days old. We encourage you to evaluate our services during the first 30 days after purchase to ensure they meet your needs.
If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider.
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of Superwhisper after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.