superwhisper
Refund Policy
Last Updated: June 2025
Introduction
At Superwhisper, we strive to offer the best voice-to-text application to our users. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which Superwhisper may issue a refund.
We aim to provide excellent service, but if you're not satisfied, here's our process for handling refunds.
Subscription Plans
Superwhisper operates on a subscription basis. The fees and terms for these subscriptions are available on our website superwhisper.com and within the app.
Our app works on a subscription model, with all pricing and terms clearly displayed on our website and in the app.
Refund Requests
If you believe that you qualify for a refund, please contact us at support@superwhisper.com with your request. All refund requests must include the reason for the refund request and the receipt for the purchase.
To request a refund, send us an email with your subcription or license purchase date and reason for the refund request.
Eligibility for Refund
We evaluate refund requests on a case-by-case basis. Factors considered in evaluating a refund request can include the detailed reason for the refund request, the user's history with Superwhisper, and the cost and time elapsed from the purchase.
We review each refund request based on the specific circumstances, including timing and reason for the request.
30-Day Refund Window
We offer a 30-day refund window from the date of purchase. After this period, all sales are final and no refunds will be issued. We strongly recommend testing our services thoroughly during this 30-day period to ensure they meet your requirements.
Important: You have exactly 30 days from your purchase date to request a refund. After 30 days, all sales become final. This applies to both new subscriptions and license purchases. If you forget to cancel your subscription before renewal, you will not be eligible for a refund of the renewal charge.
Processing Refunds
If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider.
Approved refunds will be processed back to your original payment method. Processing time varies by payment provider.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of Superwhisper after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.
This policy may be updated periodically. Any changes will be posted here and take effect immediately.
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