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Superwhisper uses the wrong microphone

The active input device shows in the top-right of every settings pane. Click it to switch: Superwhisper input device selector open from the top-right of the settings window
  • Use system default follows whatever macOS or Windows has selected, which changes when a Bluetooth headset connects. If Superwhisper switches microphones on its own, the system default changed underneath it.
  • Pin a specific microphone to stop the switching. The star marks your preferred device.

AirPods and Bluetooth headsets sound worse

When a Bluetooth headset’s microphone is active, the audio quality drops. This is a Bluetooth limitation, not a Superwhisper setting, and it reduces transcription accuracy. For best results, pin your built-in microphone as the input and keep listening through the headset.

System audio recordings come out empty or silent

System audio (recording what your computer plays, for meetings) is a per-mode feature:
  1. Enable it in the mode: edit the mode and turn on Record from System Audio. See audio options
  2. A still waveform is normal: the waveform doesn’t move during system-audio capture. Check History to confirm the audio recorded
  3. Check your org policy: on an Enterprise license, your organization can disable system audio recording org-wide. If the option is missing, ask your admin
  4. Bluetooth output can complicate capture: if a meeting recorded silent while using Bluetooth audio, retry with built-in speakers or wired headphones and email support@superwhisper.com with the device model

Notifications and other apps in the recording

System-audio capture records everything the computer plays, including notification sounds. Mute notifications during meetings you record, or record microphone-only modes when you don’t need the other side.